DATA PROTECTION INFORMATION NOTICE (UK)
(UK GDPR Information Notice – Tooligo LTD) This Information Notice has been prepared to inform you about how your personal data is processed by Tooligo LTD in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
Company Name: Tooligo LTD
Company Number: 16599095
Registered Address: Flat 1, 31 Long Acre, London, England, WC2E 9LA
Email: [email protected]
Tooligo LTD is the data controller responsible for the processing of your personal data.
2. Methods of Collection and Legal Basis
Your personal data is collected automatically or semi-automatically through digital means when you use the Tooligo website or mobile application, including but not limited to:
• account registration,
• listing creation,
• rental transactions,
• payment and payout processes,
• contact forms and customer support interactions,
• cookies and similar technologies.
Your personal data is processed on the following lawful bases under Article 6 of the UK GDPR:
• Performance of a contract (e.g. membership agreement, rental facilitation services);
• Compliance with legal obligations (e.g. tax, financial crime, consumer protection laws);
• Legitimate interests of Tooligo (e.g. fraud prevention, platform security, service improvement);
• Consent, where required (e.g. marketing communications).
3. Categories of Personal Data and Purposes of Processing
3.1 Identity Data Name, surname, date of birth, identity verification data (where required).
Purpose: Account creation, user verification, fraud prevention, compliance with legal obligations.
3.2 Contact Data Email address, phone number, billing or delivery address.
Purpose: Service delivery, rental management, user communications, customer support, service notifications and marketing communications (where consent is given).
3.3 Financial Data Payment and payout details (card details are processed securely by licensed payment service providers and are not stored by Tooligo).
Purpose: Processing rental payments, refunds and payouts.
3.4 Transaction & Technical Data Rental history, listing information, messages exchanged via the platform, IP address, device and log information.
Purpose: Service operation, dispute resolution, fraud prevention, platform security, legal record-keeping.
3.5 Marketing & Usage Data Preferences, interactions and usage data collected via cookies or similar technologies.
Purpose: Improving services, analytics, personalised offers and marketing activities (subject to consent).
4. Data Sharing and Transfers
Your personal data may be shared with the following recipients where necessary and lawful:
• Other Users: Limited information required to enable rental communication between lenders and renters.
• Payment Service Providers: Licensed providers such as Stripe for secure payment processing and identity verification.
• Logistics & Delivery Partners: Where delivery or return services are required.
• Professional Advisors: Lawyers, accountants, auditors and compliance consultants.
• Authorities & Regulators: Courts, law enforcement agencies, tax authorities or regulators where required by law.
• Technology & Service Providers: Hosting, analytics, security, customer support and communication providers.
All third parties processing data on Tooligo's behalf are bound by data processing agreements.
5. International Data Transfers
Some service providers may be located outside the United Kingdom. Where personal data is transferred outside the UK, Tooligo ensures appropriate safeguards are in place, including UK-approved Standard Contractual Clauses (SCCs) or equivalent lawful mechanisms.
6. Data Subject Rights
Under the UK GDPR, you have the right to:
• access your personal data;
• request rectification of inaccurate data;
• request erasure or restriction of processing where applicable;
• object to processing based on legitimate interests;
• request data portability;
• object to automated decision-making and request human review;
• lodge a complaint with the Information Commissioner's Office (ICO).
Requests can be submitted via:
📧 [email protected]
7. Automated Decision-Making
Tooligo may use automated systems for:
• fraud detection,
• identity verification,
• risk assessment and platform security.
Such processing may result in account restrictions or transaction reviews. You may request human intervention where required by law.
8. Data Retention
Personal data is retained only for as long as necessary to:
• provide the Service,
• comply with legal, tax and regulatory obligations,
• resolve disputes and prevent fraud.
9. Children's Data
The Tooligo Service is not intended for individuals under the age of 18. Tooligo does not knowingly collect personal data from children.
10. Contact Details
For any questions or requests regarding this Information Notice or your personal data:
Tooligo LTD
📍 Flat 1, 31 Long Acre, London, England, WC2E 9LA
📧 [email protected]
Tooligo has not appointed a statutory Data Protection Officer. All data protection matters are handled through the contact details above.